Call or WhatsApp first
Use direct contact for active leaks, failed access, guest deadlines, storm damage or concerns that may be unsafe.
If there is immediate danger, a serious leak, smell of gas, exposed live electrics, fire risk or risk to life, contact the appropriate emergency service or utility emergency provider first.
Send useful detail
Share the postcode, safe photos, access contact, what happened, current condition and any immediate deadline.
Qualified work stays qualified
Certified electrical support and Gas Safe plumbing expertise are used where required. General maintenance is not presented as regulated certification.
Availability is confirmed, not assumed
Immediate attendance cannot be guaranteed. The first response will focus on the safest and quickest practical next step.
Useful urgent repair links
Emergency Property RepairsSend Photos for a Fast QuotePlumbing SupportElectrical SupportHoliday Let RescueContact
What counts as urgent property maintenance?
Active leaks, failed access, unsafe loose fittings, storm damage, guest-facing faults and issues likely to worsen quickly may need urgent triage.
Is attendance guaranteed?
No. Coast & Quay will advise on the quickest appropriate next step based on safety, location, access, trade requirements and current availability.
What should I send?
Send the exact location, safe photos, what happened, when it started, access details and any tenant or guest deadline.
What about gas or exposed electrics?
Use the appropriate emergency service or utility emergency provider first when there is danger. Regulated work is handled only by suitably qualified professionals.
Which Cornwall areas are covered?
Core and extended coverage depends on town, travel time, urgency and job value. Share the postcode for an accurate answer.