Coast & Quay Property Care

Property repair guide

Common Property Problems We Fix Across Cornwall

What to photograph, when to call and which repair route is likely to help.

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Hole or damage in a wall

Photos to send: Show the damage close up and the full wall.

Call or WhatsApp: when safety, water, access or a guest deadline makes the issue urgent.

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Painting touch-ups and marks

Photos to send: Photograph the marked area in daylight and the adjoining finish.

Call or WhatsApp: when safety, water, access or a guest deadline makes the issue urgent.

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Door not closing

Photos to send: Show the whole door, frame, hinges and the point that catches.

Call or WhatsApp: when safety, water, access or a guest deadline makes the issue urgent.

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Broken handle or lock

Photos to send: Show both sides, the edge hardware and any model markings.

Call or WhatsApp: when safety, water, access or a guest deadline makes the issue urgent.

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Loose decking

Photos to send: Photograph the affected board, fixings, steps and surrounding access.

Call or WhatsApp: when safety, water, access or a guest deadline makes the issue urgent.

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Leaking tap or minor plumbing issue

Photos to send: Show the fitting, water location and any damage below or behind it.

Call or WhatsApp: when safety, water, access or a guest deadline makes the issue urgent.

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Electrical fault

Photos to send: Describe symptoms without touching exposed parts; call first if dangerous.

Call or WhatsApp: when safety, water, access or a guest deadline makes the issue urgent.

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Kitchen or bathroom repair

Photos to send: Show the fitting, unit or surface plus the wider room location.

Call or WhatsApp: when safety, water, access or a guest deadline makes the issue urgent.

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Guest or changeover damage

Photos to send: Send all issues, access details and the next guest arrival time.

Call or WhatsApp: when safety, water, access or a guest deadline makes the issue urgent.

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Storm or weather damage

Photos to send: Only photograph from a safe position and show the affected elevation.

Call or WhatsApp: when safety, water, access or a guest deadline makes the issue urgent.

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Broken fixtures and small snags

Photos to send: Send a numbered photo and short note for each item.

Call or WhatsApp: when safety, water, access or a guest deadline makes the issue urgent.

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Second-home maintenance concern

Photos to send: Show the issue, property location and when someone can provide access.

Call or WhatsApp: when safety, water, access or a guest deadline makes the issue urgent.

View repair support

Common repair questions

Can Coast & Quay quote from photos?

Some straightforward repairs can be scoped from clear photos. Other work needs an inspection to confirm access, hidden damage, materials or safety requirements.

When should I call instead of using the form?

Call or WhatsApp first for urgent leaks, access failures, guest deadlines, storm damage or any concern involving immediate safety.

What if several issues need looking at?

Send a numbered snag list with one wide and one close photo per issue so the work can be grouped sensibly.

Can regulated work be included?

Qualified electrical, Gas Safe or other specialist support is coordinated where required; it is not carried out as unregulated general maintenance.

Do you work with remote owners?

Yes. Access notes, photos, reports and clear follow-up are especially useful for landlords, holiday lets and second homes.

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