Privacy Policy
We collect information you submit through quote forms, quick price requests, maintenance plan enquiries, partner enquiries and customer communications. This may include name, phone number, email, postcode, property details, photos, access notes and job information.
Information is used to respond to enquiries, price work, arrange visits, manage maintenance plans, send reports, issue invoices, request reviews and keep service records.
We do not sell customer details or pass them to unrelated marketers. Information may be shared only where needed to provide the service, such as with payment, email, storage or specialist contractor providers.
Records are kept for as long as reasonably needed for customer service, accounting, legal, insurance and warranty purposes.
For privacy questions, contact hello@coastandquay.co.uk.